Warranty Policy

At UBodyContour™, we are committed to delivering high-quality equipment and stand behind the performance of our ultrasonic cavitation machines. This policy outlines our warranty coverage options, including the standard factory warranty and optional extended protection plans.

1-Year Factory Warranty (Included with All Machines)

All UBodyContour™ cavitation machines (3-in-1, 4-in-1, 6-in-1, and 9-in-1) come with a One-Year Limited Manufacturer's Warranty.

What’s Covered:

  • Main device console (motherboard, internal circuitry)

  • Power supply and control system

  • Display screen

  • Internal hardware essential to machine functionality

UBodyContour™ will repair or replace covered components at no charge, excluding shipping costs.

What’s Not Covered:

  • Cavitation handles, RF probes, vacuum paddles, cords, or accessories

  • Cosmetic damage

  • User damage from drops, power surges, water exposure

  • Commercial overuse or unauthorized modifications

  • Improper maintenance or operation outside of intended guidelines

How to File a Claim:

  1. Email ubodycontour@gmail.com with your order number and issue details

  2. Attach supporting images or videos

  3. We will provide repair, replacement, or next steps as needed

Shipping to and from our facility is the customer’s responsibility.

Optional Extended Warranty Plans

Customers can upgrade their protection with one of our Extended Warranty Plans at the time of purchase or within 72 hours after their order.

Tier 1: Basic Protection

Duration: Extends warranty 1 year total: Total 2 Years
Coverage:

  • Same components covered in the factory warranty

  • Repair or replacement of covered internal components due to manufacturer defect

Excludes:

  • Accessories and attachments

  • Physical damage, misuse, water damage, and cosmetic wear

Cost: From $69.00

Tier 2: Plus Protection

Duration: Extends warranty 2 year total: Total 3 Years
Coverage:

  • All Tier 1 benefits

  • One free replacement of a damaged attachment (e.g., probe or handle) per warranty

  • Priority support

  • 15% discount on non-warranty repairs and spare parts

Excludes:

  • Complete device replacement

  • Misuse, neglect, or unauthorized modifications

Cost: From $99.00

Tier 3: Premium TotalCare

Duration: Total of 3 years of comprehensive coverage
Coverage:

  • All Tier 1 & Tier 2 benefits

  • Full machine replacement in case of unrecoverable failure

  • Attachment replacements due to normal wear or malfunction

  • Expedited processing and VIP support

  • Free return shipping on warranty claims

Excludes:

  • Deliberate misuse or gross negligence

  • Cosmetic wear not affecting performance

Cost: From $199

Terms & Conditions

  • Extended warranty must be purchased at checkout or within 72 hours of original purchase

  • Coverage is non-transferable and applies only to the original purchaser

  • Customers are responsible for return shipping unless otherwise stated under Premium TotalCare

  • UBodyContour™ reserves the right to update warranty policies or pricing without prior notice

Need Help?

For warranty questions or to file a claim, please contact us at:
ubodycontour@gmail.com

Stay protected. Stay confident. UBodyContour™ has you covered.